Terms & Conditions

Effective Date: October 1, 2025

Company: Sloane Monroe Dispatch LLC (“we,” “our,” “us”)

These Terms and Conditions (“Terms”) govern the relationship between Sloane Monroe Dispatch LLC and any motor carrier, owner-operator, or trucking company (“Carrier,” “you,” “your”) that engages our dispatch services. By using our services, you agree to these Terms.

1. Scope of Services

1.1 Dispatch Services – We act solely as an independent dispatch service to assist with finding and booking freight loads, communicating with brokers/shippers, and providing administrative support related to those loads.

1.2 No Brokerage Authority – We are not a licensed freight broker or carrier. We do not take possession of freight, assume responsibility for freight, or act as a shipper, consignee, or motor carrier.

1.3 Carrier Responsibility – All decisions to accept or reject loads are yours. We provide load options; you are the final authority on which loads you haul.

2. Carrier Requirements

2.1 Carrier must have:

A valid and active Motor Carrier (MC) and USDOT authority.

Current insurance (auto liability, cargo, and other required coverages).

All necessary operating licenses, permits, and documents to legally haul freight.

2.2 Carrier is responsible for maintaining compliance with all FMCSA, DOT, and state regulations.

3. Payments & Fees

3.1 Service Fee – Carrier agrees to pay Sloane Monroe Dispatch LLC a service fee of per load OR flat rate per week/month as outlined in the signed Dispatch Service Agreement.

3.2 Payment Method – Fees are typically deducted via ACH, invoice, or factoring company assignment (if applicable). Carrier remains responsible for ensuring timely payment.

3.3 Non-Payment – Failure to pay invoices may result in suspension of services and potential collection actions.

4. Load Confirmation & Documentation

4.1 Rate Confirmations – All load confirmations will be sent directly to the Carrier. We will assist in facilitating, but Carrier is responsible for reviewing and signing broker/shipper agreements.

4.2 Bills of Lading & PODs – Carrier must provide timely proof of delivery and related paperwork for billing purposes.

4.3 Recordkeeping – We may keep dispatch records for compliance and internal purposes, but Carrier retains ultimate responsibility for documentation required by brokers, shippers, or regulators.

5. Independent Contractor Relationship

5.1 Sloane Monroe Dispatch LLC is an independent contractor. Nothing in these Terms creates a partnership, joint venture, or employer-employee relationship.

5.2 Carrier is solely responsible for drivers, equipment, taxes, insurance, fuel, maintenance, permits, and any liabilities arising from the transport of freight.

6. Liability & Indemnification

6.1 No Cargo or Transit Liability – We do not assume liability for loss, damage, or delay of cargo. Carrier and its insurance remain fully responsible.

6.2 Indemnification – Carrier agrees to indemnify and hold harmless Sloane Monroe Dispatch LLC from any claims, damages, or expenses arising out of Carrier’s transportation services, including but not limited to accidents, delays, cargo claims, or regulatory violations.

7. Termination of Services

Either party may terminate the dispatch relationship with 7 days written notice. Any outstanding fees for completed loads remain payable.

8. Confidentiality

We may have access to sensitive business information (e.g., carrier rates, broker contacts). We will not disclose this information to third parties, except as required to perform dispatch services or by law.

9. Governing Law

These Terms shall be governed by the laws of the State of Delaware. Any disputes shall be resolved in the courts of [Insert County/State].

10. Acceptance of Terms

By using Sloane Monroe Dispatch LLC’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.